More questions:
A slot was available — why wasn't I booked?
If you're subscribed to a popular visa type, please don’t expect instant booking. It usually takes 1–2 weeks, which is normal due to the limited number of slots and high competition.
How does payment for automatic booking work?
For VFS: The payment is done in 2 stages. First, you pay £30 for yourself and each additional applicant as a prepayment, plus £20 if you specify a date range. Once a slot is booked, you’ll need to pay an additional £100 for yourself and £70 per extra applicant.
For TLS: The full amount is paid upfront: £200 for yourself and £100 for each additional applicant. The price is higher due to the higher visa center fee at TLS.
What if the booked date doesn’t suit me?
If the assigned date doesn't work for you, you can simply not pay for it. However, the prepayment is non-refundable because the bot already used it to cover the visa center’s booking fee. The bot will also not be able to book a different date. If you still need a slot, you’ll need to start a new subscription.
Where do I get the OTP code?
The OTP is sent to our system’s email. Before your next login attempt to the VFS site, please inform our support team so we can provide you with the code. It is only valid for 3–5 minutes after the login attempt.
How can I change the country I subscribed to?
Just contact our support team and we’ll gladly change the country or visa category for you.
I subscribed 5 minutes ago and still haven’t received any notifications
Visa slots are not released every hour or even every day. Depending on the country, the first notification may take anywhere from 1 to 5 days to arrive.
